COVID-19 GCG Business Update
Thursday, March 12, 2020
Dear GCG Partner,
We wanted you to be aware that our business continues to monitor the developing novel coronavirus (COVID-19) health emergency. As the situation has continued to escalate, we have created a Response Task Force to ensure we are prepared for the developing situation. We understand there are questions about potential disruptions to the supply chain in general and we are committed to addressing any concerns.
At this point we are not experiencing any shortages within the supply chain and we have no disruption in our facilities, but this could change as the virus spreads within North America. We will update you if any situation develops. We are working to reduce supply-chain risks as much as possible by prioritizing production and working with our suppliers in the impacted areas to mitigate any potential supply shortages.
Our businesses will work with you to communicate any lead time changes and potential shortages if necessary. Be assured we will partner with you to find specific solutions to minimize the effect on your business.
As more updates are available, we will share regular communications to keep you informed of the production progress. If you have a specific question about an order, please contact your Customer Service Representatives as you normally would.
Related to this same issue, GCG is currently evaluating our face-to-face interactions scheduled over the next 60 days. We will be communicating directly with anyone registered to attend conferences or other visits that may be impacted by potential cancellations. We do intend to keep any face-to-face interactions very limited.
We appreciate your business and understanding during this global health emergency. The health and safety of everyone remains our top priority.
Chief Executive Officer